If your physician is scheduling you for a non-emergency procedure, please contact Member Services immediately to open a case. A Case Manager will work with you and your chosen provider to negotiate a reduced fee for your procedure. Case Managers will need at least 5 BUSINESS DAYS prior to scheduled procedures to effectively negotiate your case.
If you have already recieved services from a hospital, please contact Member Services as soon as possible after discharge to open a case. A Case Manager will work with the billing hospital to obtain an estimate of final charges.
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